Privacy Policy

Effective date: January 24, 2026

This Privacy Policy explains how Ruwana Studio (“Ruwana”, “we”, “us”) collects, uses, and shares personal data when you use our website and services (the “Service”).

1. Controller and Contact

Controller (operator): Ruwana Studio SRL (Romania)

Email: hello@ruwana.studio (for privacy requests, please use the subject line “Privacy Request”).

Correspondence address (correspondence only; no in-person support):
Bd. Traian nr. 84, Bl. H4, Sc. B, Ap. 83, Et. 9, Piatra Neamț, Neamț, Romania

2. Personal Data We Collect

Depending on how you use the Service, we may collect:

  • Account data: name, email address, username, and account identifiers.
  • Billing data: subscription status, invoices, and transaction references (payment processing is handled by third-party providers; we typically do not store full card details).
  • Usage data: actions within the Service (e.g., feature usage, credits consumption events), device and log data (IP address, timestamps, browser type).
  • Content you provide: prompts, notes, and reference files you upload, and related metadata.
  • Communications: messages you send to support (email).
  • Cookies and similar technologies: used for essential functionality, preferences, analytics (where enabled), and security.

3. How We Use Your Data

We use personal data to:

  • Provide, operate, and maintain the Service.
  • Authenticate users and protect accounts.
  • Process subscriptions and manage credits.
  • Provide support and respond to requests.
  • Improve performance, reliability, and user experience.
  • Detect, prevent, and address fraud, abuse, and security incidents.
  • Comply with legal obligations.

4. Legal Bases (EEA/UK GDPR)

If you are located in the EEA/UK, we process personal data under the following legal bases:

  • Contract: to provide the Service you request (account, features, credits, subscription access).
  • Legitimate interests: to secure the Service, prevent abuse, and improve the Service.
  • Consent: where required (e.g., non-essential cookies such as analytics). You can withdraw consent at any time.
  • Legal obligation: to meet compliance and regulatory requirements.

5. Sharing and Disclosures

We may share personal data with:

  • Service providers: hosting, storage, analytics (if enabled), customer support tools, and payment processors, solely to provide the Service.
  • Legal and safety: if required by law, legal process, or to protect rights, users, and the Service.
  • Business transfers: in connection with a merger, acquisition, or sale of assets (subject to applicable law).

6. International Transfers

Some service providers may process data outside your country. Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses or other lawful mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and the purpose of processing.

8. Security

We implement reasonable technical and organizational measures designed to protect personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal data.
  • Correction of inaccurate or incomplete data.
  • Deletion (in certain circumstances).
  • Restriction or objection to processing (in certain circumstances).
  • Data portability (where applicable).
  • Withdrawal of consent (where processing is based on consent).

To exercise your rights, contact hello@ruwana.studio (subject: “Privacy Request”).

You may also have the right to lodge a complaint with the Romanian supervisory authority (ANSPDCP) or your local data protection authority.

10. Cookies

We use cookies and similar technologies for essential functionality (login, security), preferences, and analytics.

10.1 Analytics consent

Analytics cookies are enabled only if you choose “Allow analytics”. If you want to change your choice later, you can clear the cookie rw_consent_v1 for ruwana.studio in your browser settings and reload the page.

10.2 Functional cookie for 18+ confirmation

We use a functional cookie named rw_age18 to remember your 18+ confirmation and unlock access to Studio features without repeatedly asking you. This cookie is not used for marketing.

11. Children / Age Requirement (18+)

The Service is intended for individuals aged 18 and over. Some outputs may include lingerie or sensual (non-explicit) styling. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided personal data, contact us at hello@ruwana.studio so we can investigate and take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

13. Contact

If you have questions about this Privacy Policy or your personal data, contact us at hello@ruwana.studio.

This document is provided for general informational purposes and is not legal advice.

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